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In order to provide timely application of updates, patches and stability fixes, basic6 has designated maintenance windows to service our IoT cloud application. 

Our Maintenance Windows are on Mondays from 11:00AM EST to 15:00PM EST, during which we may be down for up to 30 minutes.

Maintenance may not occur during every window, but it is a possibility. If you are working during these maintenance windows, it is strongly recommended you save your work often.

If we need to perform basic system maintenance that requires a few minutes of downtime, we will use one of these windows to perform that maintenance.  If you find that you are unable to access your account at iot.basic6.com during one of these times, please try again after a short time.

Similarly, emergency maintenance will sometimes be necessary and will fall outside of the scheduled windows, but we’ll do our best to avoid that. 

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