Please be aware of the following technical advisories: 

basic6 does not fully support the Internet Explorer desktop browser. If you are using this browser to interact with our website, please download or upgrade to a new browser. If you elect not to upgrade your desktop browser, your experience may not be optimal, or you may not be able to use certain tools on our website.

If a user requires a dongle for wifi connectivity and changes that dongle on a device, then that device will no longer be able to connect to basic6. Basic6 will think it is a new device as basic6 uses the MAC address of a device to uniquely identify the device. If the user changes the wifi dongle for that device, then it will have a new mac address. The device will have to be re-registered under that new MAC address for it to properly connect to basic6 servers.

For scheduled maintenance windows, click this page.